Grupo Bancolombia

Información Corporativa

Management Report 2022

Touring a year that was marked by the trust granted to us by our relationship groups.

Letter from the CEO

"I invite you to look at this year with a sense of possibility, growth and building trust."    Juan Carlos Mora, President

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This is how we materialize our purpose

We support the countries in which we operate on key issues such as agriculture, inclusion, and diversity.

Who are we?

We work to strengthen the productive fabric and offer comprehensive solutions to our customer base of over 29 million people, with services that go beyond financial ones.

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This is how we sow the foundations of our future

We are committed to integrating environmental, social, and corporate governance (ESG) criteria into our projects and actions, so they become tangible in Colombia, Panama, Guatemala, and El Salvador.

Environmental
Social
Corporate Governance
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Growing while maintaining our financial strength

A solid bank is the basis of a healthy economy, bringing development, innovation, competitiveness, and well-being across the regions.

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Key figures

Our figures reflect the positive impact we have had on the communities where we operate, with well-being and sustainable development being the premise under which we work.

COP
352.8
trillion

Assets
COP
204.4
trillion

Gross portfolio
COP
6.8
trillion

Net profit
9.747

digital transactions
COP
251
trillion

Deposits
COP
39.1
trillion

Equity
978

branches, offices, and agencies
6.115

ATMs
32.517

correspondent banks
More than
10
million

Digital Users
31.159

direct employees
29
million

Grupo Bancolombia Customers
COP
254.4
trillion

Net portfolio
1.4
million

Shops with QR
43
%

Digital Sales
28.672

suppliers
COP
352.8
trillion

Assets
COP
6.8
trillion

Net profit
COP
251
trillion

Deposits
COP
204.4
trillion

Gross portfolio
9.747

digital transactions
COP
39.1
trillion

Equity
978

branches, offices, and agencies
32.517

correspondent banks
31.159

direct employees
6.115

ATMs
Más de
10
million

Digital Users
29
million

Grupo Bancolombia Customers
COP
254.4
trillion

Net portfolio
1.4
million

Shops with QR
43
%

Digital Sales
28.672

suppliers

*The figures presented here come from data collected as of December 31, 2022, and they include consolidated data from Bancolombia, Banistmo, Bancoagrícola, Bam, among others.

Well-being for everyone

All the actions we perform as part of our daily activity have a common goal: to achieve well-being for everyone.

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Know the most relevant information of 2022

January

Bancolombia enters the Sustainability Yearbook 2022 for its impactful sustainability strategies.

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February

Bancolombia’s A la mano app exceeds 6 million users.

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March

Merco recognizes Bancolombia as the most responsible company with the best corporate governance in the country.

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April

UN Special Envoy, Michael Bloomberg joins Bancolombia and BBVA to launch CFLI Colombia to support Colombia's Climate Goals.

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May

Grupo Bancolombia obtains authorizations to operate a broker dealer in the United States. 

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June

Bancolombia is the best bank to work for in the country, according to Merco.

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July

Bancolombia provides sustainable financing to Enel to boost its electrification strategy.

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August

The alliance with Habi and Home Capital will facilitate access to housing financing in the country.

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September

Bancolombia's QR Code exceeds 100 million transactions and will now be in the country's largest stores.

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October

Bancolombia eTrading online app, a new alternative for investors to manage their portfolios in real time from their cell phones.

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November

At COP27, Bancolombia reaffirms its commitment to financing the transition to an economy with lower emissions.

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December

Bancolombia is consolidated as the most sustainable bank in the country, according to the Dow Jones Sustainability Index.

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Achieving the loyalty and preference of our customers

We are working to make the customer experience close, reliable, timely and easy, as we strive to be better.

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Explore the purpose pillars

We strengthen the productive fabric of the countries.
We build sustainable cities and communities.
We promote financial education.
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Developing culture and talent for competitiveness

We connect, challenge, and evolve the employee experience to continue attracting and retaining top talent.

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Learn more about the management report

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Financial statements
Competence report